Raving Fans

Raving Fans by Kenneth H. Blanchard

Raving Fans PDF
✏Book Title : Raving Fans
✏Author :
✏Publisher : HarperCollins Publishers
✏Release Date : 1998
✏Pages : 137 pages
✏ISBN : 0006530699
Rating: 3/5 from 8 users

GET BOOK

✏Raving Fans Book Summary : A guide to providing a successful customer service, written in the style of a parable, including advice on how to define a vision, learn what a customer really wants and institute effective systems to achieve excellent bottom line results.

📒Raving Fans ✍ Kenneth H. Blanchard

Raving Fans PDF
✏Book Title : Raving Fans
✏Author : Kenneth H. Blanchard
✏Publisher : HarperCollins Publishers
✏Release Date : 1998
✏Pages : 137
✏ISBN : 0006530699
✏Available Language : English, Spanish, And French

GET BOOK

✏Raving Fans Book Summary : A guide to providing a successful customer service, written in the style of a parable, including advice on how to define a vision, learn what a customer really wants and institute effective systems to achieve excellent bottom line results.

The One Minute Manager Anniversary Ed PDF
✏Book Title : The One Minute Manager Anniversary Ed
✏Author : Ken Blanchard
✏Publisher : Harper Collins
✏Release Date : 1982-09-01
✏Pages : 112
✏ISBN : 9780688014292
✏Available Language : English, Spanish, And French

GET BOOK

✏The One Minute Manager Anniversary Ed Book Summary : For more than twenty years, millions of managers in Fortune 500 companies and small businesses nationwide have followed The One Minute Manager's techniques, thus increasing their productivity, job satisfaction, and personal prosperity. These very real results were achieved through learning the management techniques that spell profitability for the organization and its employees. The One Minute Manager is a concise, easily read story that reveals three very practical secrets: One Minute Goals, One Minute Praisings, and One Minute Reprimands. The book also presents several studies in medicine and the behavioral sciences that clearly explain why these apparently simple methods work so well with so many people. By the book's end you will know how to apply them to your own situation and enjoy the benefits. That's why The One Minute Manager has continued to appear on business bestseller lists for more than two decades, and has become an international sensation.

📒The Art Of Raving Fans ✍ Shivir Takshak

The Art Of Raving Fans PDF
✏Book Title : The Art Of Raving Fans
✏Author : Shivir Takshak
✏Publisher : Lulu.com
✏Release Date :
✏Pages :
✏ISBN : 9781291595901
✏Available Language : English, Spanish, And French

GET BOOK

✏The Art Of Raving Fans Book Summary :

Create Raving Fans And Zealots For Your Brand PDF
✏Book Title : Create Raving Fans and Zealots For Your Brand
✏Author : resell right
✏Publisher : 大賢者外語
✏Release Date :
✏Pages :
✏ISBN :
✏Available Language : English, Spanish, And French

GET BOOK

✏Create Raving Fans and Zealots For Your Brand Book Summary : Learn How to Create Raving Fans and Zealots For Your Brand! Why do some brands succeed beyond all reasonable expectation, while other brands that are just as good or even better wind up failing within a few months? How is it that an Oprah becomes an icon, while dozens of other talk show hosts quickly fall into oblivion? Why does Nike inspire such loyalty, while other brands of shoes struggle for market share? Imagine if your product inspired the same level of loyalty that Apple, Disney and Starbucks receive from their customers. Now imagine you can actually engineer that loyalty right into your brand – it makes your head spin a bit, doesn't it?

📒The Snowball System ✍ Mo Bunnell

The Snowball System PDF
✏Book Title : The Snowball System
✏Author : Mo Bunnell
✏Publisher : PublicAffairs
✏Release Date : 2018-09-11
✏Pages : 304
✏ISBN : 9781610399593
✏Available Language : English, Spanish, And French

GET BOOK

✏The Snowball System Book Summary : Mo Bunnell's comprehensive system will help you win more clients, build stronger relationships, and bring in more business. If you're good at doing something, and you need to connect with paying clients in order to keep doing it, this book is for you. There are more of us out there than you might think--from professionals like lawyers and consultants to big company account managers and freelancers of all stripes. And this book will teach you how to sell yourself without selling your soul. In The Snowball System, Mo Bunnell offers powerful and proven tools for business development. Whether you are gregarious or introverted, whether you are a part of a small startup or a massive multinational, Bunnell's science-based system is effective and efficient, and easily adapted into your day-to-day work. With The Snowball System, you will not only succeed at growing your business, you'll learn to enjoy doing the activities that drive that growth. You'll be happier, and so will your clients.

Exam Prep For Raving Fans PDF
✏Book Title : Exam Prep for Raving Fans
✏Author :
✏Publisher :
✏Release Date :
✏Pages :
✏ISBN :
✏Available Language : English, Spanish, And French

GET BOOK

✏Exam Prep for Raving Fans Book Summary :

📒Gung Ho ✍ Ken Blanchard

Gung Ho  PDF
✏Book Title : Gung Ho
✏Author : Ken Blanchard
✏Publisher : Harper Collins
✏Release Date : 1997-10-08
✏Pages : 208
✏ISBN : 9780688154288
✏Available Language : English, Spanish, And French

GET BOOK

✏Gung Ho Book Summary : Ken Blanchard and Sheldon Bowles, co-authors of the New York Times business bestseller Raving Fans, are back with Gung Ho! Here is an invaluable management tool that outlines foolproof ways to increase productivity by fostering excellent morale in the workplace. It is a must-read for everyone who wants to stay on top in today's ultra-competitive business world. Raving Fans taught managers how to turn customers into full-fledged fans. Now, Gung Ho! brings the same magic to employees. Through the inspirational story of business leaders Peggy Sinclair and Andy Longclaw, Blanchard and Bowles reveal the secret of Gung Ho--a revolutionary technique to boost enthusiasm and performance and usher in astonishing results for any organization. The three principles of Gung Ho are: The Spirit of the Squirrel The Way of the Beaver The Gift of the Goose These three cornerstones of Gung Ho are surprisingly simple and yet amazingly powerful. Whether your organization consists of one or is listed in the Fortune 500, this book ensures Gung Ho employees committed to success. Gung Ho! also includes a clear game plan with a step-by-step outline for instituting these groundbreaking ideas. Destined to become a classic, Gung Ho! is a rare and wonderful business book that is packed with invaluable information as well as a compelling, page-turning story. Management legend Ken Blanchard and master entrepreneur Sheldon Bowles are back with Gung Ho!, revealing a surefire way to boost employee enthusiasm, productivity, and performance and usher in astonishing results for any organization. Raving Fans brilliantly schooled managers on how to turn customers into raving fans. Gung Ho! now brings the same magic to employees. Here is the story of how two managers saved a failing company and turned in record profits with record productivity. The three core ideas of Gung Ho! are surprisingly simple: worthwhile work guided by goals and values; putting workers in control of their production; and cheering one another on. Their principles are so powerful that business leaders, reviewing the manuscript for Ken and Sheldon, have written to say, "Sorry. Ignored instructions. Have photocopied for everyone. I promise to buy books, but can't wait. We need now!" Like Raving Fans, Gung Ho! delivers.

📒Driving Loyalty ✍ Kirk Kazanjian

Driving Loyalty PDF
✏Book Title : Driving Loyalty
✏Author : Kirk Kazanjian
✏Publisher : Crown Pub
✏Release Date : 2013-04-23
✏Pages : 257
✏ISBN : 9780385346948
✏Available Language : English, Spanish, And French

GET BOOK

✏Driving Loyalty Book Summary : Drawing from the experience of Enterprise, the global car rental powerhouse, a management expert shows business leaders how to build an army of loyal customers and devoted employees to thrive in today's competitive world.

📒Fanocracy ✍ David Meerman Scott

Fanocracy PDF
✏Book Title : Fanocracy
✏Author : David Meerman Scott
✏Publisher : Penguin
✏Release Date : 2020-01-07
✏Pages : 304
✏ISBN : 9780593084014
✏Available Language : English, Spanish, And French

GET BOOK

✏Fanocracy Book Summary : A Wall Street Journal bestseller From the author of New Rules of Marketing & PR, a bold guide to converting customer passion into marketing power. How do some brands attract word-of-mouth buzz and radical devotion around products as everyday as car insurance, b2b software, and underwear? They embody the most powerful marketing force in the world: die-hard fans. In this essential book, leading business growth strategist David Meerman Scott and fandom expert Reiko Scott explore the neuroscience of fandom and interview young entrepreneurs, veteran business owners, startup founders, nonprofits, and companies big and small to pinpoint which practices separate organizations that flourish from those stuck in stagnation. They lay out a road map for converting customers’ ardor into buying power, pulling one-of-a-kind examples from a wide range of organizations, including: · MeUndies, the subscription company that’s revolutionizing underwear · HeadCount, the nonprofit that registers voters at music concerts · Grain Surfboards, the board-building studio that willingly reveals its trade secrets with customers · Hagerty, the classic-car insurance provider with over 600,000 premier club members · HubSpot, the software company that draws 25,000 attendees to its annual conference For anyone who seeks to harness the force of fandom to revolutionize his or her business, Fanocracy shows the way.

Legendary Service The Key Is To Care PDF
✏Book Title : Legendary Service The Key is to Care
✏Author : Ken Blanchard
✏Publisher : McGraw Hill Professional
✏Release Date : 2014-04-18
✏Pages : 176
✏ISBN : 9780071817851
✏Available Language : English, Spanish, And French

GET BOOK

✏Legendary Service The Key is to Care Book Summary : Take Care of Your Customers--or Someone Else Will! Legendary Service Great customer service is a concept organizations love to be known for. Yet most people consider the service they receive to be average, at best. Successful companies make the connection between legendary customer service and a thriving business--they recognize that the way employees treat customers is directly related to the way managers treat employees. Kelsey Young is an optimistic but disillusioned sales associate working her way through college. Her world opens up when one of her professors challenges her to create a culture of service at her workplace by putting the five components of Legendary Service into practice. Although Ferguson's, the store where Kelsey works, certainly isn't known for service excellence, Kelsey believes she can make a positive difference. She quickly learns that culture change isn't easy--and that her role as a frontline employee is more significant than she ever could have imagined. In characteristic Blanchard style, Legendary Service: The Key Is to Care is a quick and entertaining read for people at all organizational levels in every industry. When applied, its lessons will have a profound impact on the service experience your customers will receive. Whether a CEO or a part-time employee, every person can make a difference--and customer service is everyone's job. PRAISE FOR LEGENDARY SERVICE: "Read this book and establish a service culture in your organization." -- Horst Schulze, Chairman/CEO, Capella Hotel Group "Legendary Service has great learnings for people at all organizational levels: for executives and managers, the value of a service culture; and for frontline staff, the reality that they are the face of the company and can make a difference. Legendary service--it's everyone, always." -- Mark King, CEO and President, TaylorMade Golf "Everything I know about service I learned from my career at Hilton Hotels, Marriott International, The Walt Disney Company, and Ken Blanchard. The One Minute Manager dramatically changed my thinking 32 years ago. Legendary Service will teach the next generation how to deliver sensational service. Buy it, study it, implement it." -- Lee Cockerell, Executive Vice President, Walt Disney World (Retired & Inspired), and author of Creating Magic and The Customer Rules "Kathy Cuff and Vicki Halsey have created a fantastic customer service model called ICARE. When you add their voices to that of the master storyteller Ken Blanchard, you have a masterpiece entitled Legendary Service. It is a must-read for everyone who, like me, has a passion for service." -- Colleen Barrett, President Emeritus, Southwest Airlines, and coauthor of Lead with LUV "Ken Blanchard has done it again and delivered the right book at the right time. Legendary Service provides the essentials of hospitality and servant leadership in a way that everyone can adopt--right now--today!" -- John Caparella, President and COO, The Venetian, The Palazzo, and Sands Expo "Ken, Kathy, and Vicki show us how to change everyday service events into memorable experiences. Their book is a must-read for anyone unwilling to accept mediocrity." -- Leonardo Inghilleri, coauthor of Exceptional Service, Exceptional Profit